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Blade Fencing NYC wants you to be 100% happy with your purchase. If you are not completely satisfied or would like to make an exchange: Return the item(s) which you have bought from us with a copy of the Invoice or Packing List along with your instructions. We will issue a refund or send a replacement (additional S&H charges may apply). Shipping address for the return is: Blade Fencing NYC, Inc., 1923 McDonald Ave., Unit 555, ATTENTION--RETURNS/EXCHANGES, Brooklyn, NY 11223.